Account Manager - Entry Level

Location: Chicago, IL

Department: Account Management

Type: Full Time

Min. Experience: Entry Level

Account Manager - Entry Level/Full Time (Chicago Office, 60613)

Switchfast Technologies (www.switchfast.com) is a leading Managed Services Provider serving small and medium-sized businesses in the Chicagoland area.  We know what sets Switchfast apart are the people who work here.  The talented, disciplined, and compassionate people who, every day, focus on success for our clients and for each other.  We are looking to add an Account Manager to this great team.        

Our Account Managers serve as a central customer service contact for clients as well as internal facilitator between departments. It is the Account Manager's responsibility to ensure that customer requests are routed through the appropriate departments and properly billed (monthly), take a proactive approach to ensure quality of service, quoting of hardware and labor, project management, vendor relationship management, as well as customer contract and basic account maintenance.

Here are the basics of what is necessary to succeed:

  • Excelled in a customer service environment
  • Impeccable communication in all forms
  • Highly motivated, disciplined, and organized
  • Concise understanding of Project Management
  • Advanced computer skills, including Microsoft Office applications
  • Worked hard to maintain customer satisfaction, even in challenging circumstances

To be considered for the role means much more than meeting the requirements above.  It will be necessary to demonstrate a desire to help clients achieve their goals, align to the core values of our organization, and be a champion for the Switchfast team.  We are highly focused on ensuring you are engaged in building your career, recognizing you for your accomplishments, and that you are surrounded with team members that are of as high quality, character and drive that you are – people that you can learn from, appreciate for their expertise, respect for their talent, and count on when you need them.

Highlights of our company benefits include: Comprehensive healthcare coverage with domestic partner option, a quarterly bonus program, company paid life and disability insurance, 401k with employer match, financial planning/advisement, and paid time off.  We also take great pride in our company culture. We're a very tight group and have a lot of fun connecting outside the office when we can.

Please submit your resume, cover letter, and salary requirements. The information you submit will be reviewed promptly.  If it is determined you could be successful in this role I'll be in touch to discuss further! 

 

Sincerely,

Victor Kelly

HR/Recruiting Manager

https://www.linkedin.com/in/vkelly1

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